Software FAQs

How do I contact Primatech for software support?

Contact software support by doing any of the following:

  1. Completing the software support form
  2. Sending us an email at support@primatech.com
  3. By fax at 1-614-841-9805 (any time), or call us at 1-614-841-9800.
  4. For other contact information, please click here.

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Leading the way in process safety and risk management since 1987, we deliver unparalleled consulting, training, and software solutions tailored to the process industries.

Renowned for our quality, innovation, and client-focused approach, we are your trusted partner in ensuring safety and managing risk across diverse sectors.

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Address:
50 Northwoods Blvd.
Columbus, Ohio 43235 USA

Phone: + 1 (614) 841-9800
Email: info@primatech.com

AUDITWorks®, LOPAWorks®, PHAWorks®, PHAWorks Lite®, PHAWorks RA Edition®, PHA Partner™, SVAWorks®, and Tracker® are trademarks or registered trademarks of Primatech Inc, an Ohio corporation. © Copyright 2026 Primatech Inc. All rights reserved.