FAQs
General
Sales and Licenses
- How do I place an order and/or get prices?
- What are the different purchase options?
- What are the different software key options for PHAWorks Lite and PHAWorks RA Edition?
- How do I request an evaluation copy?
- What are the limitations to the evaluation copies?
- Are there videos for PHAWorks RA Edition?
- What are the differences between PHAWorks RA Edition and PHAWorks Lite?
- What are the different software key options for LOPAWorks and Tracker?
PHAWorks RA Edition
- PHAWorks RA Edition Help
- How do I generate reports in PDF, HTML, Excel and Word in PHAWorks RA Edition?
- How does the export feature work in PHAWorks RA Edition?
PHAWorks Lite
- How do I generate reports in PDF, HTML, Excel and Word in PHAWorks Lite?
- How does the export feature work in PHAWorks Lite?
Support
- How do I contact Primatech for software support?
- What operating systems can Primatech software run under?
- How do I test my connection to Primatech key server?
- Am I able to use virus software with Primatech software?
- What are some common error numbers and solutions for PHAWorks Lite and PHAWorks RA Edition?
- What are some common errors numbers and solutions for LOPAWorks and Tracker?
Installing Software
- Installing PHAWorks RA Edition
- Installer Command Line Options for PHAWorks RA Edition
- Installing PHAWorks Lite
- Installing LOPAWorks
- Installing Tracker
- Installing Tracker Client
PHAWorks 5
- PHAWorks 5 Support
- Installing PHAWorks 5
- Running PHAWorks 5 Under Windows 10
- PHAWorks 5 Help does not work under Under Windows Vista, 7, 8, and 10
- How do I generate PDF, HTML, Excel and Word report files from PHAWorks 5?
- What is the export feature in PHAWorks 5 and how is it used?
Legacy Versions - PHAWorks - 5.17, LOPAWorks - 2, Tracker - 2.01
- Is my software considered legacy?
- What operating systems can the legacy software run under?
- Can I use UNC names to install the software and/or key?
- What are my installation options?
- When completing a network installation, should I install directly onto the server?
- How do I install the software?
- How do I activate the key on the hard disk or network?
- After completing a network install and activating the key, do users at workstations need to activate the key?
- How do I move the hard disk key?
- What does ERROR - xx mean?
