FAQs
General
Sales and Licenses
- What are the different purchase options?
- How do I place an order and/or get prices?
- What are the different software key options for PHAWorks Lite and PHAWorks RA Edition?
- How do I request an evaluation copy?
- What are the limitations to the evaluation copies?
- Are there videos available explaining the capabilities in PHAWorks RA Edition?
- What are the differences between PHAWorks RA Edition and PHAWorks Lite?
- What are the different software key options for LOPAWorks?
PHAWorks RA Edition
- PHAWorks RA Edition Help
- Can I import data from other programs into PHAWorks RA Edition?
- What different risk rankings are available in PHAWorks RA Edition?
- How do the Safeguards, Recommendations, and Scenario Groups linked entries work in PHAWorks RA Edition?
- How do I generate reports in PDF, HTML, Excel and Word in PHAWorks RA Edition?
- How does the export feature work in PHAWorks RA Edition?
- How do I set permissions to limit access to features within PHAWorks RA Edition?
- How do I create a Bow Tie diagrams from the hazard scenarios in a PHA project in PHAWorks RA Edition?
- How do I add or rename columns in my worksheet in PHAWorks RA Edition?
- How do I convert my worksheet references to text in PHAWorks RA Edition?
- Am I able to add columns that allow numerical data or formula in PHAWorks RA Edition?
- Do the checklist templates include checklists ready to use in PHAWorks RA Edition?
PHAWorks Lite
- PHAWorks Lite Help
- How do I generate reports in PDF, HTML, Excel and Word in PHAWorks Lite?
- How does the export feature work in PHAWorks Lite?
PHAWorks Lite and PHAWorks RA Edition
- What file types can PHAWorks RA Edition and PHAWorks Lite open?
- How do I select worksheet entries in PHAWorks RA Edition and PHAWorks Lite?
- How do I show Nodes as a column in reports in PHAWorks RA Edition and PHAWorks Lite?
- How do I number items within PHAWorks RA Edition and PHAWorks Lite?
- How do I backup my files in PHAWorks RA Edition and PHAWorks Lite?
- What is the difference in using an asterisk or colon in PHAWorks RA Edition and PHAWorks Lite?
- When importing a CSV file into Excel that was exported from PHAWorks RA Edition or PHAWorks Lite, why are some symbols incorrect?
Support
- How do I contact Primatech for software support?
- What operating systems can Primatech software run under?
- How do I test my connection to Primatech key server?
- Am I able to use virus software with Primatech software?
- What are some common error numbers and solutions for PHAWorks Lite and PHAWorks RA Edition?
- What are some common errors numbers and solutions for LOPAWorks?
Installing Software
- Installing PHAWorks RA Edition
- Installing PHAWorks Lite
- Installing LOPAWorks
- Installer / Uninstaller Command Line Options for PHAWorks RA Edition and PHAWorks Lite
PHAWorks 5
- PHAWorks 5 Support
- Installing PHAWorks 5
- Running PHAWorks 5 Under Windows 10
- PHAWorks 5 Help does not work under Under Windows Vista, 7, 8, and 10
- How do I generate PDF, HTML, Excel and Word report files from PHAWorks 5?
- What is the export feature in PHAWorks 5 and how is it used?
Legacy Versions - PHAWorks - 5.17, LOPAWorks - 2, Tracker - 2.01
- Is my software considered legacy?
- What operating systems can the legacy software run under?
- Can I use UNC names to install the software and/or key?
- What are my installation options?
- When completing a network installation, should I install directly onto the server?
- How do I install the software?
- How do I activate the key on the hard disk or network?
- After completing a network install and activating the key, do users at workstations need to activate the key?
- How do I move the hard disk key?
- What does ERROR - xx mean?
