webinars

Webinars FAQs

Webinars Overview

1. What is a webinar?

2. How long are webinars?

3. How do webinars differ from training sessions?

4. How do I know what to attend - a webinar, training course, or both?

5. Why should I attend a webinar by Primatech?

6. Do I receive Continuing Education Credits (CEUs) for attending a webinar?

7. Are webinars secure?

8. Are webinars presented in other languages?

9. How do I sign up to receive webinar notices?

10. Will a webinar be repeated?

11. What are the benefits of a webinar?

Registration / Costs / Payment

1. How do I register?

2. Can more than one person view a webinar on the same computer?

3. Can I register for the same webinar more than once using my same email address?

4. How do I pay for a webinar?

5. What kind of confirmation will I receive once I register for a webinar?

6. Will I receive reminder emails about the webinar I registered for?

7. When can I register for a webinar?

8. Can I sign up for more than one webinars at once?

9. Can I register for more than one computer at once?

10. How much does a webinar cost?

Attending a Webinar / Installation

1. What equipment / software do I need to take part in a webinar?

2. Will I be able to ask the presenters questions?

3. Will I receive some type of handout to use during the presentation?

4. Will I get a copy of the presenters' PowerPoint presentation?

5. If my organization is located outside the United States, can I avoid toll charges?

6. Will I see the presenter?

7. How does the webinar audio work?

Webinars Overview

1. What is a webinar?

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Webinar is an online event service that allows us to easily and securely present information on a select subject. Webinars combine the Internet and telephone allowing you to attend a training session while sitting on you own office. The presentation on your computer can be heard through the phone (much like a telephone conference call) or through your computer speakers.

2. How long are webinars?

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Times range from 30 - 120 minutes.

3. How do webinars differ from training sessions?

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The webinar series is an efficient way for you to receive process safety training without leaving your office. By attending these webinars you will avoid travel expenses, minimize the time required to learn and fit training into your busy schedule.

4. How do I know what to attend - a webinar, training course, or both? (top)

While webinars provide valuable information, they cannot replace a full training session. In the short time attending the webinar, you will learn the essentials of the noted subject, however, more detailed training is also available.

5. Why should I attend a webinar by Primatech? (top)

Primatech has provided first-class instructor-led technical training for process safety professionals for more than 20 years through our highly regarded public-enrollment Primatech Training Institute (PTI) and In-House deliveries. We continue to deliver these courses, but expanded these deliveries into webinars. You will receive the same first-class high quality training in the webinars as you would expect from our PTI and In-House deliveries.

6. Do I receive Continuing Education Credits (CEUs) for attending a webinar? (top)

Yes. You must provide the names and contact information of the attendees to receive the credits. CEUs received are as follows.

• 30 - 60 minute webinar: 0.10 CEUs awarded

• 60 - 90 minute webinar: 0.15 CEUs awarded

• 90 - 120 minute webinar: 0.2 CEUs awarded

7. Are webinars secure? (top)

Your webinar session is completely private and secure. GoToWebinar uses built-in, always-on security measures to protect user privacy and access to data and computers. It is the only web event solution that uses end-to-end 128-bit AES (Advanced Encryption Standard) encryption for all webinar data, which includes screen images, files, keyboard and mouse input and chat text.

8. Are webinars presented in other languages? (top)

Currently the webinars are only in English.

9. How do I sign up to receive webinars notices? (top)

Click "Sign up for Webinar Announcements" or the link on the top right side of this page.

10. Will a webinar be repeated? (top)

Yes. Based on demand, many of the deliveries will be presented multiple times.

11. What are the benefits of a webinar? (top)

• Quality professional development while working at your office

• All you need is a computer with an Internet connection and a telephone

• Real-time presentations and recorded presentations

• Audio and visual simultaneous presentation

• Question and answer sessions

• CEUs received for proof of professional development

• Avoid travel expenses

• Minimize the time required to learn

• Fit training into your busy schedule

• Cost and time-savings

Registration / Costs / Payment

1. How do I register? (top)

Click the register link next to the course or under the Registration / Payment section on the Webinars, Prices and Schedule page.

2. Can more than one person view a webinar on the same computer? (top)

   For each registration (one registration equals one computer connection), you can have as many people as you want viewing the webinar. Costs are based on attendee count per computer connection. For example, if the webinar costs $199 per registration and there are four people viewing the webinar using one computer connection, cost is $199. If there are seven people viewing the webinar using one computer connection, cost would be $199 x 2 = $398.

3. Can I register for the same webinar more than once using my same email address? (top)

   No. You cannot register for the same webinar more than once using the same email address. If you wish to register multiple times for the same webinar, each registration must use a unique email address.

4. How do I pay for a webinar? (top)

   You can pay via check, American Express, MasterCard, Visa, or Discover. Check payments must be received prior to the webinar.

5. What kind of confirmation will I receive once I register for a webinar? (top)

   You will receive a confirmation upon registering and additional emails providing the link to the webinar once your order has been processed.

6. Will I receive reminder emails about the webinar I registered for? (top)

   Yes. You will be sent reminders about the webinar prior to the scheduled data and time. Usually up to three reminders are sent.

7. When can I register for a webinar? (top)

   You can register up to 11:59 PM Eastern time the day before the webinar. You cannot register the day of the webinar.

8. Can I sign up for more than one webinars at once? (top)

   Yes. You can sign up for as many webinars available at once.

9. Can I register for more than one computer at once? (top)

   No. You must register once for each computer joining the webinar.

10. How much does a webinar cost? (top)

    Prices are as follows.

    • 90 minute webinar: $99 per computer

    • 120 minute webinar: $199 per computer

Attending a Webinar / Installation

1. What equipment / software do I need to take part in a webinar? (top)

   The instructions for downloading and running GoToMeeting are as follows:

   • As a basic requirement, the computer used to access the webinar must use Windows 2000, XP Pro/Home, 2003 Server, Vista, and Apple OS X 10.4 or newer.

   • Primatech uses Citrix GoToMeeting as our webinar provider. In order to download the installer for Windows, please click here.

   • Download the file to a convenient location, such as your computer's desktop. Double click on the icon labeled "g2m_download.exe". If you get a security warning, click "Run" or "Allow". After a few moments, GoToMeeting will have installed. You may need your IT department in order to download and install GoToMeeting, so please plan accordingly.

   • When it is time to attend the webinar, click the "Join Webinar" link in the confirmation and reminder e-mails.

   • For Apple OS X 10.4 or newer, click here and follow the directions given on screen.

   If you would like additional help and information on how to use GoToMeeting, click  see the GoToMeeting Attendee Quick Reference Guide (PDF)
    

2. Will I be able to ask the presenters questions? (top)

   Yes. There will be an area in which you can type in questions. This means that there will be a question window where you can enter a question and send them instantly to our to the presenter. Relevant questions will be passed onto the presenter who will note the first name only of who ask the questions and answer them during set question and answer periods.

3. Will I receive some type of handout to use during the presentation? (top)

   A set of "Webinar Notes" will be provided for you to use while participating in the webinar. These notes provide a hard copy outline and a summary of important topics from the webinar. The notes (PDF file) will be accessible via download shortly (usually the day before) before the start of the webinar.

4. Will I get a copy of the presenters' PowerPoint presentation? (top)

   No. The presentation is copyrighted, cannot be distributed, nor can the presentation be copied in any form.

5. If my organization is located outside the United States, can I avoid toll charges? (top)

   To avoid toll charges, use the VoIP option for audio as there is no cost. If you are located in any of the following countries, a local phone number will be provided.

   Australia Austria Belgium Canada Denmark Finland France Germany Ireland

   Italy Netherlands New Zealand Norway Spain Sweden Switzerland United Kingdom United States

6. Will I see the presenter? (top)

   No. There will be no video of the presenter during the webinar.

7. How does the webinar audio work? (top)

   You can dial the provided phone number or use VoIP so you don’t need to ‘dial in’ through a phone line but you do need functioning speakers/ earphones for VoIP.