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2008 Schedule

       
 
 

Primatech Training Institute

 

Understanding and Applying Human Factors to Control Systems 

Course Description

The design of control systems in process and manufacturing plants directly impacts the likelihood of human errors by operators. Human error is much more likely than equipment failure. Consequently, the development of an optimized interface between the processes and equipment being controlled and the operators is vital for ensuring safety and operability to avoid adverse impacts on people, the process, or the company. The are various important aspects of the control system including equipment design, control room design, the human / computer interface, operating procedures and the documentation used, and operator competence. These topics are addressed in the course.

People control processes by interacting with process equipment. Process equipment includes displays, alarms, controls, computers, manual equipment and personal protective equipment. Human factors issues for process equipment relate to how people interact with and use equipment and the characteristics of the equipment that may increase the likelihood of human failures when it is used by people. This entails studying the match between the attributes of people and those of equipment that are involved in the interactions.

Control rooms must be organized so that control room personnel are provided with an appropriate working environment. The likelihood of human errors in the control room and the likelihood that control room personnel will be exposed to ergonomic hazards can be reduced by effective human factors control room design.

The human / computer interface (HCI) deals with how people interact with computer systems with the objective of ensuring computer system designs are functional, easily operable, efficient, and safe. Many plants today utilize computer systems such as DCS's, SCADA systems and PLC's to control plant processes. Human failures in interacting with control systems can result in loss of control and serious incidents.

Various human factors issues are important in developing procedures. Also, a variety of documentation is used including manuals, guidelines, checklists, data sheets, logs, records, work orders, etc. Documentation design can have a major impacts on process safety and operability. Procedures that are not followed, guidelines that are not used, diagrams that are misleading, and records that are not completed properly can all increase the likelihood of accidents.

The ability of personnel to perform tasks according to expectations, or the competence of personnel, is crucial to every organization because of the role it plays in ensuring tasks are carried out satisfactorily and safely. Often assumptions of competence are made based on the adequacy of experience or training, possession of qualifications, or the availability of a procedure. However, such assumptions may be incorrect and should not be made. Competence should be managed, otherwise poor performance and accidents may result.

The course identifies and describes tools available to address these important issues and provides experience in their use.

Objective

Provide instruction on how to design and improve the interface between operators and control systems in process and manufacturing plants to improve operability and safety.

Target Audience

Personnel with responsibility for safe and reliable plant operations.

Prerequisite

Knowledge of plant operations.

Course Contents

  • Human Factors in Control System Design and Operation

  • Aspects of Control Systems

  • Equipment Design and Use

  • Control Center Design and Operation

  • Human / Computer Interface

  • Operating Procedures Development and Use

  • Documentation Design and Use

  • Competence Management

Duration

One day, 0.7 CEUs awarded

Tuition

See Information on Pricing and Registration - USA for pricing and registration information.

Courses, Prices and Schedule

 

“This training was thorough, concise and very enjoyable.” 
-
Mario Urias, Kinder Morgan

 

2008 Courses / Schedule and Registration

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Process Hazard Analysis (PHA) for Team Leaders

“Excellent course, the depth and coverage fit my needs perfectly.”
-
Andy Engels, Praxair Inc.

“Anyone in the chemicals industry should take this course.”
- James Sullivan, BASF Corporation

“Course was very good and covered OSHA & EPA requirements well. Recommend to anyone who has chemicals onsite to attend.”
- Gary O’Hern, REC Silicon

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Process Hazard Analysis (PHA) Training Courses

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Process Safety Management (PSM) Training Courses

“Even after 10+ years, dealing with PSM/RMP, this course provided tid-bits of information and additional food for thought…good for those new to these principles, as well as “old-dogs” like me.
-
Michelle Maxwell, Reichhold

“Excellent compilation of information on all aspects of PSM. Information provided can be used to improve PSM at Petrojam; ideas as to how I can make a difference have been clearly identified.” 
- Chevril Wallace, Petrojam Ltd.

“A must for anyone who wants to perform compliance audits or may expect one.”
-
Jason Ebin, Dover Chemical

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S84 / IEC 61511, Layers of Protection Analysis (LOPA) and Safety Integrity Level (SIL) Courses

“Great course!  Helps a novice become expert using working exercises.”
-
Vario Corsetti, Praxair Inc.

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Software Courses

“Very good and qualified instructor.  Sensitive to audience needs (for Primatech software training).”
-
Mark Prude, ISP Chemicals

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JSA, Procedure Writing Courses

“The course gave me the knowledge skill and confidence to write, very good operating procedures.”
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Dave Rossi, TEPPCO

“The JHA course is very informative and will help greatly in the continued success of our JHA Program.”
- Jeff Brown, EES Coke Battery

"If you ever wonder what is necessary to improve or meet requirements, take this class and learn from an expert."
- Susan Stotts, BP America

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Management of Change (MOC) and Mechanical Integrity (MI) Courses

“I signed up for this course to gain insight and become familiar with the requirements and documents needed (codes and standards) to develop and implement a mechanical integrity program.  My mission was accomplished.”
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Carol Jack, Aerojet Fine Chemicals

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Cyber Security Courses

“This course was an excellent introduction to methods and principle of the C.S.V.A process.”
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Raymond Gray, Noveon/Lubrizol

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Human Factors and Human Errors Courses

“Very informative and eye opening.  Leaves you waiting to know more (about Human Factors).”
-
Everett Smith, Kaneka Texas Corporation

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Courses Offered for In-House Delivery Only

Courses delivered in-house can be customized to include your specific process examples and drawings. For more information about training courses, contact us at training@primatech.com, by fax at 614-841-9805 (any time) or call us at 614-841-9800, 8:30 AM - 5:00 PM EST. You can also click on any of the above links for additional information.

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